Knowledge skills values and understanding

The CLF recognises that to do their jobs well, people working in social services need to have the right knowledge, skills, values and understanding that is appropriate to their role. These are already set out at national level in the National Occupational Standards (NOS). The standards underpin specific awards (such as the Standards in Social Work Education and the Standard for Childhood Practice) and the SSSC Codes of Practice for Social Service Workers and Employers.

Many employers use the NOS to draw up job descriptions and person specifications and reflect the Codes of Practice in their own organisational vision and policies. Many employers also have their own requirements which are included in an employee’s induction and developed as needed throughout their career, eg knowledge of organisational policies and procedures. So the CLF signposts you to where you can find out more information about these areas if you need it rather than going into detail about them in the framework.